Privacy Policy

Our Commitment to Privacy

At PyCore, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws. We are committed to maintaining the highest standards of data protection and transparency.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our services, you may provide us with personal information, including:

• Contact Information: Name, email address, phone number, and business address
• Project Information: Details about your development needs and technical requirements
• Communication Records: Correspondence through contact forms, emails, or phone calls
• Professional Information: Company name, job title, and industry sector

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type, operating system, and device information
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy)
• Referral Information: The website or search engine that directed you to our site

1.3 Information from Third Parties

We may receive information about you from third-party services such as analytics providers, advertising networks, and professional networking platforms when you interact with our content or services on those platforms.

2. How We Use Your Information

We process your personal data for the following purposes:

• Service Delivery: To provide Python development services, respond to inquiries, and fulfill contractual obligations
• Communication: To send project updates, technical documentation, and respond to your requests
• Improvement: To analyze website usage patterns and improve our services and user experience
• Marketing: To send relevant information about our services (with your consent where required)
• Legal Compliance: To comply with legal obligations and protect our legitimate interests
• Security: To prevent fraud, maintain security, and troubleshoot technical issues

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps before entering into a contract
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, email services, and payment processing
• Business Partners: When necessary to deliver services or complete projects
• Legal Authorities: When required by law or to protect our rights and safety
• Professional Advisors: Lawyers, accountants, and consultants when necessary

We ensure all third parties respect the security of your personal data and treat it in accordance with applicable laws. We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Typical retention periods include:

• Contact Form Submissions: 24 months from last contact
• Project Documentation: Duration of contract plus 7 years for legal compliance
• Marketing Communications: Until you withdraw consent
• Website Analytics: 26 months

After the retention period expires, we securely delete or anonymize your personal data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data in transit is encrypted using SSL/TLS protocols
• Access Controls: Strict access limitations and authentication requirements
• Regular Updates: Systems are regularly updated and patched
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Staff Training: Regular data protection training for all personnel

While we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to enhance our security measures.

7. Your Rights and Opt-Out Instructions

Under GDPR and Cyprus data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within one month.

8. International Data Transfers

As we are based in Cyprus (an EU member state), your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your data appropriately.